Getting started with your LivePen smartpen

01

Unboxing for the first time

Welcome! We thank you and hope your LivePen becomes a companion on your handwriting journey. Once you open the box, you will find a LivePen and a micro-USB cable inside. Please download the LivePen app in the App Store for iOS and Google Play for Android.

02

On/Off

The LivePen does not have a physical power button but uses the pen cap to turn the LivePen on/off. When you take the pen cap off, the pen turns ON; when you put the pen cap back on, the pen turns OFF. It is that easy! To save battery, your pen will also go into standby mode when it isn't being used (and the cap is off). To get out of standby mode, either start writing in your Livescribe notebook, or put the cap back on and then take it off again. If the pen is ON, the LED indicator will light up to indicate the smartpen's status. If the LED indicator does not light up when the pen cap is removed, it probably means that your pen needs to be charged. Please try charging your pen using the cable provided.

03

Pair with your device for the first time

The LivePen connects with your phone using Bluetooth. Please download the LivePen app from the App Store or Play Store. Follow the prompts in the LivePen app to complete the one-time pairing process. Afterward, your LivePen will connect to your phone automatically.

04

Start writing

Once your LivePen is paired, start writing with your LivePen on any Livescribe notebook and watch your notes appear real-time on the LivePen App.

05

Connect to a different device

When you start writing with your LivePen smartpen on Livescribe notebooks, it automatically tries to reconnect to the most recent device you used (provided the device Bluetooth is turned ON and is in range).

On a new mobile device

  1. Download the LivePen app on your new phone
  2. When prompted, choose "Connect a pen"
  3. Then, follow the instructions in the app to complete the one-time pairing process

06

Charging your LivePen

Plug your LivePen into a USB power source using the included micro-USB cable. It will take a minimum of 2 hours to fully charge your smartpen. Your smartpen provides up to 10 hours of continuous writing time from a full charge and up to 7 days of standby time. When your smartpen is plugged into the USB power source, the LED indicator light on the smartpen will indicate its status:

  • Pulsing Orange: Charging
  • Steady Green: Fully Charged

Smartpen is blinking red when connected to a charger?

Leave the smartpen plugged into the charger for the battery to be powered up. Do not remove the smartpen from the charger and leave it connected for a minimum of 20-40 mins. Once the battery gets charged, it should power up the smartpen and the smartpen LED will be pulsing orange indicating that it is being charged.

Smartpen enters this pre-charging mode when the battery is completely drained and is left without being charged for some time. We recommend you charge you LivePen regularly after every use to avoid this situation.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us